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Password recovery customer portal

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This guide describes the process of the recovery of your password to the Tuxis customer portal.

  • Go to
  • Press the button "Wachtwoord vergeten?"
  • Fill the upper field with your username (this is your debtor number, it usually looks like this: DBxxxx. the xxxx are four numbers.)
  • Fill the lower field with your e-mail.
  • Press the blue button "Verzenden".
  • Go to your e-mail and open the mail from Tuxis. In the e-mail you will find a temporary password.
  • Log in with your username and temporary password.
  • Now you will be prompted to make a new password. Come up with a strong and long password, containing uppercase and lowercase letters, digits and punctuation marks.
  • You are now logged in and you can login with your new password the next time.

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