Urgency : Emergency maintenance, 08-05-2025 23.00 - 0.00
Impacted services : Servers colocated in Tuxis-1
Expected impact:
Due to issue with the software in the spine-switch at Tuxis-1, we will replace the switch with an other switch, which will have identical configuration but a newer software version which includes a fix for this issue. As it is now planned, the expected downtime for replacing the switch will be lower than doing a software upgrade. We will obviously try to minimize the downtime
Customers directly affected by this maintenance will be notified seperately.
We apologise for the inconvenience.
[Update 00.09]
The maintenance is taking a bit longer than expected. Impact has been slightly higher than expected as well. We are working on the last steps as we speak.
[Update 01:26]
We are still experiencing issues, and are debugging these issues.
[Update 04:35]
After trying to find the root-cause of the issues that we've seen tonight, we've done a rollback to the previous situation. We are currently checking all the systems to make sure they function as they should. Upon logging in into your TCC you might notice a error about a failed backup.
We will create a TAC-case with the supplier to debug what the cause of the issue was tonight.
